The fee structure for Advocacy services provides flexibility for Clients to choose the level of service engagement that best meets their needs and reflects their level of trust in the Advocate.
Levels of Service: (call for pricing)
Level 1 - General Information and Guidance (GIG)
- Client Intake Interview & Case Review w/ Client
- Detailed Review of Care Issues or Concerns
- Strategic Plan to Address Key Issues
- Unlimited Access to Advocate (email/text/calls) (Mon - Sun ; 8:30 am - 7:00 pm EST)
Level 2 - Care Assessment and Resident Evaluation (CARE)
- Complete Record Review for Client’s family to verify compliance with Quality of Care (QOC) & Quality of Life (QOL) regulations
- Review Resident Assessments and Comprehensive Care Plan (CCP) for accuracy/completeness and recommend action items, as needed
- Evaluate/verify nursing home staff’s performance implementing CCP
- Onsite Visit to observe resident’s care & environment directly (optional)
- Includes Level 1 Services as listed above
Level 3 - Advocate on Behalf of Client (ABC)
- Attend Care Plan or other scheduled meetings to address concerns with nursing home staff
- Conduct onsite review of care provided to resident
- Engage caregivers and key personnel to assess that staff implements the resident’s comprehensive care plan appropriately
- Contact specific disciplines & professional staff, as needed, to discuss effectiveness of resident’s Comprehensive Care Plan
- Discuss/review all care issues and concerns with Client directly throughout the process and present care options/recommendations
- Advocates with nursing home staff independently to address Client-directed changes and/or improvements to resident’s CCP (Comprehensive Care Plan)
- Includes Level 1 & Level 2 services as listed above.
Additional Client-Authorized Services Available:
- Additional Onsite Visit, Observation & Interview with resident in Nursing Home (hourly)
- Personal/Family Consultation and Meetings (hourly)
- Half Day Consultation (Maximum 4 hours)
- Full Day Consultation (Max 8 hours)